So... What would you do?
Eldest ordered clear indicators for his car. They should have had orange bulbs, but none were in the packaging.
He checked through the packaging and I checked through the packaging - no orange bulbs.
So off he trotted to Halfords to buy some.
I emailed the seller to say I was dissapointed that no bulbs included even though it was advertised as sold with bulbs.
I have received a reply to say they're dissapointed that I didn't bother to check through the packaging before emailing them... I've replied to say I did.
So, I'm thinking neutral feed back for goods and communication, with good with delivery time and postage costs.
Never had cause not to leave a positive before.
Am I being reasonable?
I'd wait for Victor on this one Sparkling.
That is terrible though.
What is the outcome now, are they going to send bulbs?
If not then I would say negative feedback. I think they were rude. You could email saying that if they send some replacement bulbs you would be happy to leave positive feedback.
I've not had a response.
I'm sure I wasn't rude in the first email...
Oi, Hazeleyes, who are you calling Victor? heh heh
Hi sparkling, I am presming it is ebay. I would not leave any feedback at all to start with, I would then "raise a dispute" about it, with the Resolution Centre, see here
If you go through this process and it is unresoved then negative feedback is the truth of the matter!
Thank you Victor, I mean Louise
I'm sure I'm reading it the wrong way as english will be their second language, but it did make me mad at the time
Yes, I don't blame you!!
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